Shipping & delivery

 Shipping and delivery time:

Delivery usually takes about 1 - 2 weeks for US orders. Sometimes, it may take up to 4 weeks.

 
The time frame for order delivery is divided into two steps:
 

Processing time:

Order confirmation, printing, quality checking and packaging.
All orders are sent to our warehouses to dispatch within 1 - 5 business days after the order is placed. The warehouses and delivery service process the orders which takes an additional 1 - 3 days.
Usually, the order will be dispatched around 5 - 7 business days.
 

Shipping time

Processed order average shipping time is presented in the table below ( based on our previous orders records):
 
Region 3 - 11 days 11 - 15 days 15 - 25 days  25 - 30 days 30 - 45 days  > 45 days 
United States 50% 38% 10.00% 1.00% 1.00% Refund*
Canada, Australia 2.00% 19.00% 63.00% 9.00% 7.00% Refund*
Europe 5.50% 10.00% 72.00% 3.00% 9.50% Refund*
Asia 1.10% 3.90% 40.00% 52.00% 3.00% Refund*
South America 1.10% 8.40% 41.00% 45.50% 4.00% Refund*

 

*International orders and giveaway products will be shipped without tracking numbers.

*WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN MAIL.
*Refund or resend upon request
*All days on our site refer to business days.
Note: It can be inaccurate due to holidays, bad weather conditions, local natural disasters, customs inspections.

IMPORTANT: Phone number is required at checkout for additional security. All addresses must contain accurate apartment/suite numbers to ensure efficient delivery.

IMPORTANT: If package is undeliverable because of missing, incorrect, or incomplete apartment numbers, suite numbers, or other destination information, cost of resending package will be invoiced to customer.

ORDER POLICY

Le Bros LLC. DBA trendygear.us is not responsible for destination country tax and/or duty charge if incurred. Buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. trendygear.us  will NOT be responsible for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives at your country and any of the following occur:

  • The customer refuses to accept the package.
  • No attempt is made in the country of destination to deliver the package.

Trendygear.us reserves the right to abandon the package(s) and WILL NOT BE RESPONSIBLE for any refund..